Owners

We will respond to you and your Tenants when something needs repair or replacement on your property. We work with trusted professionals who can arrive on site, or we can work with your existing vendors. You only pay for the cost of the work, no unnecessary fees are added.

Included in the base management fee, we provide monthly reports of the income and expenses on your property as well as a year end profit and loss statement.

We can maximize your return by staying on schedule with allowable rent increases. We will make sure all increases have been applied, calculations are correct, and your tenants have been notified in accordance with state and local rental laws.

Finding a new tenant for your property is a challenge in and of itself. We can take care of the process from start to finish, ensuring that a qualified tenant fills your vacancy. Leasing includes helping prepare the property, professional photographs, advertising, showings, screening applicants, and finally executing the lease.

Evictions: Bad tenants can hurt your property value and income. We can help you take the correct steps to remove a troublesome tenant and get your property back on track.

Larger Projects: Need help with capital improvements like replacing a roof, remodels, or seismic upgrades? We can oversee the project and ensure it’s completed correctly.

Passthroughs: Is your mandatory seismic retrofit complete? We can file a petition with the Rent Board so that the costs can be passed along to your tenants.

• What sets you apart from the competition?
  • At Rockwell Properties, we create personalized financial reports tailored to your needs that are designed to show you exactly what you want to see without all the unnecessary details.
  • Also we maintain a detailed property diary that summarizes all your key information, including long-term maintenance trends and rental performance, with before and after pictures (where applicable). You can customize this report any way you like.

• What types of properties do you manage?
  • We specialize in residential and commercial properties such as condos, single/multi-family homes, and mixed-use buildings. Whether occupied or vacant, we take care of everything, ensuring you a hassle free experience.

• Do you assist in determining the current market rental price?
  • We have extensive knowledge of San Francisco, and we’re excited to help you understand the current market conditions and trends. Together, we can find the perfect listing price for your property!

• What insurance coverage do you provide?
  • We don’t offer insurance directly, but we’d be happy to recommend some excellent insurance companies we partner with. They provide great coverage options for managed properties, ensuring you have peace of mind and the protection you need.

• How often do you conduct property inspections, and what do they involve? Do you offer recommendations for property improvements or updates to enhance rental value?
  • We conduct annual inspections of all our properties to maintain their overall condition inside and out. This proactive approach allows us to identify necessary repairs or maintenance early on, ensuring your property remains in excellent shape. We also offer recommendations for property improvements or updates aimed at increasing rental value, ensuring your investment remains profitable and appealing to tenants.

• How do you ensure tenant satisfaction and manage tenant retention?
  • We focus on tenant satisfaction and retention through proactive communication, quick resolution of issues, and creating a positive living environment. Happiness in your property is our top priority.

• How do you approach tenant screening and select reliable tenants?
  • We prioritize thorough tenant screening – including reference checks – to ensure reliability and compatibility with our properties. Our goal is to find tenants who are a great fit for the community.